1. What is Thermal Protection and Controls Limited?
Thermal Protection and Controls Limited is a company specialising in thermal management solutions, providing high-quality thermal protection products and controls for various industrial applications.
2. What types of products do you offer?
We offer a range of products, including Capillary Thermostats, Rocker & Push button Switches, Custom made assemblies, Cooling fans, Thermowells, etc.
3. What industries do you serve?
Our products cater to various industries, including Aerospace, Automotive, Oil and Gas, Energy, and Manufacturing, among others.
4. Can I customise products to suit my specific needs?
Yes, we provide customisable solutions. Our engineering team can work with you to design and manufacture products that meet your unique specifications.
5. Do you offer technical support and consultation?
Absolutely! Our team of experts is available to provide technical support and consultation to help you choose the right products for your application.
6. What is the lead time for product delivery?
Most of our products are in stock and dispatched the same working day if ordered before 1pm. Lead times for non-stock items depend on the product type and customisation requirements: generally 4–6 weeks, and longer for custom orders.
7. What are your payment terms?
We accept various payment methods, including credit cards and bank transfers. Payment terms can be discussed at the time of order placement for bulk orders.
8. Do you provide warranties on your products?
Yes, our products are covered by a warranty if they do not function to specification. Warranty periods vary by product and will be detailed in the purchase agreement.
9. How can I request a quote?
You can request a quote by contacting us through our website or calling our sales department directly. Please provide details of your requirements for the best assistance.
10. Where are your products manufactured?
Our products are manufactured in state-of-the-art facilities, ensuring high-quality standards and adherence to regulatory requirements.
11. Are your products environmentally friendly?
We are committed to sustainability and offer eco-friendly products. Our suppliers' manufacturing processes also minimise waste and environmental impact, and our products comply with RoHS and REACH.
12. How can I stay updated with your products and services?
You can subscribe to our newsletter on our website or follow us on our social media channels for the latest updates and offerings.